Shipping Policy

Shipping charges are added to the item prices shown on the website. Shipping charges apply to delivery to one destination, even when more than one item is ordered.

Due to high order volume, please allow 1–4 business days for order processing.

Orders within Israel are expected to arrive within two weeks to one month and are shipped from our warehouse abroad. Due to high demand, delivery may take longer than usual.

Naomi Goldman will deliver products to pickup points or to the Customer's home. After the order confirmation is received by email, another notification will be sent once the order has been processed and is preparing for shipment.

For this policy, "business days" are Sunday through Thursday, excluding holiday eves, holidays, and official rest days.

Naomi Goldman is not responsible for any act or omission of the shipping company and will not compensate Customers for shipping-company delays.

Without limiting the above, the Customer agrees that Naomi Goldman will not be responsible for delivery delays caused by events outside its control, including strikes, shutdowns, communications, telephone or computer failures, hostile acts, war, terrorism, force majeure, or natural disasters.

Delivery may be conditional on presentation of the User's identification and order-confirmation number. The website operator or anyone acting on its behalf may request additional identification at its sole discretion before releasing an order.

After an order has shipped, cancellation, exchange, or refund is available only under the process in our Exchanges and Refunds Policy. Refusing a parcel, failing to answer the courier, or failing to collect a parcel immediately cancels any claim against Naomi Goldman. Customers who refuse delivery waive their claims and are not entitled to a refund or compensation. If the Company exceptionally decides to issue a credit, the original shipping charge, payment-processing cost, return-shipping cost, and warehouse restocking cost will be deducted.

Shipping charges are non-refundable. If you refuse a shipment, you are responsible for the original shipping charge and the cost of returning the parcel to us; these amounts will be deducted from any credit issued.

Please Note

To ensure correct and timely delivery, make sure the address is entered accurately and includes all required information. Correct abbreviations, street numbers, building or apartment numbers, and route information where relevant are essential. We are not responsible for lost, misplaced, or incorrectly delivered shipments where the address details supplied at checkout were incorrect. Naomi Goldman is not responsible for delays or returns to the warehouse caused by incorrect address information.

All products of Naomi Goldman are supplied from our warehouse abroad, and shipping delays may occur. Delivery time depends on the carriers. Contact us if you have not received an update that your parcel reached Israel within one month after receiving the tracking number, and we will investigate.

Import Taxes and Fees

Naomi Goldman is not responsible for import taxes or fees arising from an order. The local logistics authority will contact the Customer regarding payment to the appropriate authorities.

Please note: Due to the security situation in Israel, shipping delays may occur. Thank you for your patience and understanding. — The Naomi Goldman Team

[11/10/2026, 23:19:01] יאיר האח: